Brisbane Whale Watching from Redcliffe Jetty

Dress warmly and wear flat shoes. If you wish to spend time on the outside decks of our vessel, you may like to wear a light waterproof wind-jacket.

Yes – we offer a complimentary cruise for you on the next available departure if you don’t sight any whales on your day of travel.

Each year, from June through early November, the mighty Southern humpback whales grace us with their beauty as they migrate through the crystal-clear waters of southeast Queensland. Each and every Brisbane Whale Watching’s tour is a unique experience, and sightings vary from day to day. While the Humpback Whales are the stars of the show, a typical tour may encounter pods of dolphins leaping and playing alongside our magnificent vessel as well as an array of other marine life.

Thanks for booking with Cheap Az Travel. These terms and conditions apply to any
bookings made with Mamm Tours and Travel Pty Ltd Trading as Cheap Az Travel.
These will apply to any bookings made over the phone, in person, or on social media.
platforms or online via our website. The attached vouchers and tickets have been booked
by Cheap Az Travel for you as the client with various third-party companies (service
providers).
Each Service Provider may have their own terms and conditions applying to your
travel. (These are set by the service provider, not Cheap Az Travel.)
You are required to confirm any tour or travel at least 48 hours prior
to departure. Failure to do this may result in you not being aware of any
changes that may occur due to unforeseen circumstances.
You are required to become familiar with the specific supplier terms and
conditions as well as the fare rules for each of your reservations. If you are
uncertain of these rules, we advise you to get in touch with the service provider
for more clarification than what is stated on the travel voucher provided.
You are required to check the dates on your voucher match up with the
itinerary requested by you or set by us.
You are responsible for ensuring you have the appropriate driver’s license.
and/or Credit card, and are the required age to be able to drive any Campervan /
Motorhome or vehicle rented via Cheap Az Travel Failure to have the required driver’s license or valid credit card may result in a total loss of all funds.
paid for the period of hire.
Besides Each company having its own terms and conditions, Cheap Az
Travel has the following terms and conditions:
• Any cancellation of travel date outside of any tour companies terms and conditions
conditions will incur a 20% admin fee from Cheap Az Travel.
• If you decide to change your travel date, there may be a price increase
due to seasonal tour rates and tour company terms and conditions.
• If you purchase open-dated tickets through Cheap Az Travel, they are
valid for 12 months. If you wish to cancel open-dated tickets that are not
booked in for tour dates, a 20% cancellation fee will incur.
• A 20% cancellation fee will be charged for any Greyhound or Premier motor
service bus pass purchased through Cheap Az Travel. But once you
If you have travelled on any sector on your pass, it is deemed 100% non
refundable; this includs sectors booked in that you have not travelled on
but did not cancel with the service provider.
• If any tour is cancelled due to weather conditions, the service providers
Terms and conditions will apply.
• Purchasing any travels through Cheap Az Travel via credit card will
incur a maximum 2% credit card fee; however, we do offer bank transfer
at 0% charge.
DATE CHANGES:
In the event that you need to change dates on tours, transport, and/or
accommodation there may be price fluctuations associated with this and you will be
required to pay the gap. Some service providers will also charge a change fee.
Please contact the service provider to change the dates. Please also notify Cheap
Az Travel is always happy to assist where we can, but we are still bound to the
conditions supplied by the service provider.
DEPOSITS/LAYBYS
Deposits or partial payments known as Laybys paid to Cheap Az Travel for any part
of a package, tour, bus pass, campervan or accommodation are non-refundable if
you wish to cancel. Please ensure you contact Cheap Az Travel as soon as you are
aware you are wanting to cancel, to minimise any cancellation fees incurred from the
Service Provider.
CANCELLATIONS and REFUNDS
Besides Each company having its own terms and conditions, Cheap Az
Travel has the following terms and conditions:
• Any cancellation of travel date outside of any tour companies terms and conditions
conditions will incur a 20% admin fee from Cheap Az Travel.
• If you decide to change your travel date, there may be a price increase due to
to seasonal tour rates and tour company terms and conditions.
• If you purchase open-dated tickets through Cheap Az Travel, they are valid for
12 months. If you wish to cancel open-dated tickets that are not booked in for
On tour dates, a 20% cancellation fee will be charged.
• A 20% cancellation fee will be charged for any Greyhound or Premier motor service
bus pass purchased through Cheap Az Travel. But once you have traveled,
On any sector of your pass, it is 100% non-refundable.
• If any tour is cancelled due to weather conditions, your tour companies terms
Conditions will apply.
• Purchasing any travels through Cheap Az Travel via credit card will result in a
maximum 2% credit card fee; however, we do offer bank transfer at 0%
charge.
Examples where a Cancellation Fee will apply are where a tour is able to run, but
You, as the customer, cancel: (these include, but are not limited to):
• You are unwell and unable to make your tour or feel too unwell to enjoy the
tour.
• Change of mind; therefore, you decide not to proceed with the travel booked.
• You need to fly home for any reason.
• You are unable to reach a tour departure due to “Act of God,” such as but not
limited to: buses unable to get through due to flooding; buses breaking down
• Oversleeping, therefore missing the tour departure or bus.
• You have misread the date, time or location of the start of tour, bus or
accommodation.
Where cancellations are viewed as out of your control, we recommend you contact
your travel insurance provider.
Cheap Az Travel always recommends you take out the appropriate travel insurance
for your needs.
In the instance of a tour or travel service being cancelled by the Service Provider,
Cheap Az Travel will work with you to either rebook or refund you the amount you
are due less than any supplier charges. This refund is subject to Cheap Az Travel being
fully refunded the amount from the Service Provider who is cancelling the tour or
travel service.
Different cancellation policies are applied by each service provider. Cheap Az Travel
is bound by these cancellation policies. Please familiarise yourself with these
cancellation policies at the time of purchase. Cheap Az Travel will assist in directing
you to these if requested by you.
If a tour does depart but you are not able to get to the tour due to weather or other
circumstances, the tour company may not refund you. This is why we recommend
getting travel insurance before traveling.
Refunds:
Refunds will be placed back onto the same valid Visa or Mastercard that was used to
pay for your booking.
Refunds for amounts paid in cash will be transferred to a bank account provided by
you.
Refunds will be transferred back into the existing bank account that you transferred
the money from paying for your booking.
Cheap Az Travel does not hold any Credit card or bank account details so will require
to provide them to you for the refund.
Even if you advise us by phone of your request for a refund, Cheap Az Travel will
We require you to email us this request to:
bookings@cheapaztravel.com
Subject: Refund